Customer Relationship Management Is About Mcq, Https Www Mgu Ac In Uploads 2018 08 Mcq Business Management Pdf X66146

Crm technology can help in a designing direct marketing efforts b developing new pricing models c processing transactions faster d all of the above.

Customer relationship management software definition. Cultivating customer relationships quiz questions and answers pdf. Crmcustomer relationship management multiple choice questions with answers 1. Efforts to transform customers into partial employees should not be interpreted as the firms way of distancing itself from the customer.

Mcq quiz on customer relationship management crm multiple choice questions and answers on customer relationship management crm mcq questions quiz on customer relationship management crm objectives questions with answer test pdf for interview preparations freshers jobs and competitive exams. A brings brands and customers together b pulls a firms diverse product lines into a family of brands c identifies building market share as its objective. D focuses on profits 2.

A brand relationship strategy is used for which of the following purpose. Mkt610 customer relationship management mcqs. Customer relationship management crm mcq questions and answers quiz 31.

Customers lifetime purchases that generate net present value of future profit streams is called. This is consistent with which of the following guidelines for increasing customer participation. The altimeter report 2010 provides a framework for reviewing strategy implementation and is known as.

Regular customers of companys products are rewarded by designed programs are classified as with answers for online school of business administration. Social customer relationship management social crm is a relatively new term which helps to define the broad scope of social media across the customer life cycle and value chain. Mkt610 customer relationship management mcqs 07 july 2012 mkt610 customer relationship management mcqs from quiz 07 july 2012 mkt610 cutomer relationship management mcqs quiz 2 07 july 2012 mkt610 mcqs by shoaib mehmood 07 july 2012 spring2009 finalterm mkt610 s1 solved by black shadowstreetp.

Marketers base value 22. Customer relationship management answer. Customer relationship management is about a acquiring the right customer b instituting the best processes c motivating employees d all of the above view answer hide answer.

Record which is based on business customers past purchases sales price and volumes is classified as. Customer relationship management is about a acquiring the right customer b instituting the best processes c motivating employees d all of the above answerd 2. Creating customer value satisfaction loyalty mcqs with answers part 5 crm techniques 1.

Customer relationship management crm mcq questions and answers quiz.