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Why Is Customer Relationship Management Crm So Important By Neeraj Kumar Plasma Business Intelligence Medium The Goal Of Customer Relationship Management Is To
The goal of customer relationship management is to. Customer relationship management crm is the combination of practices strategies and technologies that companies use to manage and analyze customer interactions and data throughout the customer lifecycle. Need for customer relationship management customer relationship management leads to satisfied customers and eventually higher business everytime. It uses data analysis about customers history with a company to improve business relationships with customers specifically focusing on customer retention and ultimately driving sales growth.
Customer relationship management crm is one of many different approaches that allow a company to manage and analyse its own interactions with its past current and potential customers.
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