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Salesforce customer relationship management crm. Customer relationship management or between a business and other businesses business. Relationship management affects all areas of the supply chain and has a dramatic impact on performance. It is also called the art of management of providing the right product at the right time at the right place and at the right cost to the customer.
In many cases the information systems and technology required for the supply chain management effort are readily available and can be implemented within a relatively short time period barring major technical mishaps. Scm strategy is important for an organization. The comprehensive supply chain information system provides the resource planning and administration through the enterprise resource planning erp system and customer relationship management crm.
Scm stands for supply chain management.
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