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What Is Customer Relationship Management Crm It Pro 4 Components Of Customer Relationship Management
4 components of customer relationship management. It uses data analysis about customers history with a company to improve business relationships with customers specifically focusing on customer retention and ultimately driving sales growth. Customer relationship management crm is one of many different approaches that allow a company to manage and analyse its own interactions with its past current and potential customers. Customer relationship management crm is the sum of the technology and techniques a company uses to nurture its relationships with its customers.
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