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Customer relationship management course outline pdf. Customer relationship management multiple choice questions free download as pdf file pdf text file txt or read online for free. Part of the existing physical database. Custom extension tables and custom extension columns new 11 tables new columns that are added to new and existing.
If you are going for a job in sales customer service or in fact any kind of account management role then i would suggest your read through my sample crm interview questions and spend some time thinking about. Standard extension tables predefined tables which support 11 or m1 relationship. In order to capture and track customer information eg demographics buying habits satisfaction and loyalty etc organizations use information systems called customer relationship management crm.
5 questions to ask about your customer relationship management crm customers are the lifeblood of any organization. Customer relationship manager is a fancy job title and you will always compete with other people for the job. It can be five ten but also fifty depending on the employer and the salary offer.
Choose your answers to the questions and click next to see the next set of questions. If you are a skilled customer relationship management crm executive and looking for a job suitable job then prepare well for the job interview questions with our interview questions and answers page on wisdom jobscustomer relationship management job is an approach to manage a companys interaction with current and potential customers. Customer relationship management questions q1.
Customer relationship management chapter exam instructions. Mcq quiz on customer relationship management crm multiple choice questions and answers on customer relationship management crm mcq questions quiz on customer relationship management crm objectives questions with answer test pdf for interview preparations freshers jobs and competitive exams.
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